Payment Troubleshooting
Having trouble with your Pro upgrade payment? This guide covers common issues and how to fix them, all from the user's perspective in Telegram.
Common Problems and Solutions
Wrong Wallet Address Entered:
Make sure it's your ETH wallet starting with '0x' and 42 characters.
Fix: If the bot says invalid, just send the correct one again.
Can't Get ETH Price:
Sometimes price checks fail temporarily.
Fix: Wait a bit and try upgrading again—the bot will retry.
Payment Not Showing Up:
Transaction might not be confirmed yet (Ethereum can take minutes).
Sent from wrong wallet or too little ETH.
Fix: Check your tx on a site like Etherscan, wait 10-30 minutes, then tap Verify again.
Used a Contract Address:
Bot expects a regular wallet, not a smart contract.
Fix: Use your personal ETH wallet for sending.
Verification Fails Repeatedly:
Could be network issues or exact amount mismatch.
Fix: Ensure you sent at least the minimum shown, and try Verify later.
Pro Not Activated After Verify:
Rare, but restart the chat with /start.
Fix: If still issues, contact support (see contact.md).
Helpful Tips
Use a trusted wallet app like MetaMask for sending.
Double-check the receiving address in the bot message.
Confirm your tx online before verifying.
Payments are non-refundable, but secure on blockchain.
If nothing works, reach out—we're here to help!
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